Inverter maker offered customer €50 for replacement product which would have carried ‘thousands of euros’ of associated costs

pv-magazine 2019年4月10日

摘要:When a 1 MW plant operational since 2011 in southern Germany changed hands three years after install...

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replacementsonlyhavetobefreeofchargewithinawarrantyperiodbutmanufacturerswillusuallybearthecostsforsometimeafter–the‘dieselgate’responsesbeinganotableexception–inordertoprotecttheirbrand.Invertercustomersgenerallyassumetheproductwilloutliveafiveorten-yearguaranteeperiod / hesaid.Legally / Invertermakerofferedcustomer€50forreplacementproductwhichwouldhavecarried‘thousandsofeuros’ofassociatedcosts / pointingoutthemanufacturercanexpecttoendupearningmorefromtheannualwarrantypaymentsthanthereplacementequipmentwillhavecosthim.pvmagazineQualityRoundtableatIntersolarEurope / andaknownmanufacturer’sfaultshouldalsonotbethereasonforafailureafterthattime.Afterall 查看更多

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Inverter maker offered customer €50 for replacement product which would have carried ‘thousands of euros’ of associated costs